Refund policy
Returns, Refunds & Satisfaction Guarantee
Because Good Soma products are consumable food items, we cannot accept physical returns, including unopened products.
30-Day Satisfaction Guarantee
We want you to feel good about trying Good Soma. If you are not satisfied with your first purchase, contact us within 30 days of delivery and we may issue a refund for one product.
Our satisfaction guarantee is limited to one product per customer or household and applies only to purchases made directly through Good Soma. Proof of purchase is required.
Original shipping charges are non-refundable.
Damaged or Incorrect Orders
Please contact us within 30 days of delivery if:
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Your order arrives damaged
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The packaging is defective
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You receive the wrong product
Email hello@goodsoma.com with your order number, a brief description of the issue, and clear photos of the product and shipping packaging.
Refund Processing
Approved refunds will be issued to the original payment method. Please allow 5–7 business days for the refund to appear, depending on your bank or payment provider.
Exchanges and Returns
We do not accept returns or offer direct exchanges. If Good Soma sent the wrong item or your order arrived damaged, please contact us so we can make it right.